PRIVACY POLICY

01. Introduction

DarkNotify ("we", "us", or "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 ("POPIA") and other applicable South African privacy laws.

This policy explains how we collect, use, disclose, and protect personal information obtained through our website at darknotify.co.za.

02. Responsible Party

For purposes of POPIA, DarkNotify is the responsible party for the processing of your personal information collected through this website.

03. Information We Collect

Through this website, we may collect the following personal information:

• ›Contact Information: Name, email address, company name when you submit enquiries or request access to our services.
• ›Technical Data: IP address, browser type, device information, and cookies for website functionality and analytics.
• ›Communication Data: Messages and correspondence you send to us through the website contact form.

04. Purpose of Processing

We process your personal information for the following purposes:

• ›To respond to your enquiries and provide information about our services
• ›To process demo requests and service applications
• ›To improve our website functionality and user experience
• ›To comply with legal obligations

05. Legal Basis for Processing

Under POPIA, we process your personal information based on:

• ›Consent: When you voluntarily submit your information through our contact forms.
• ›Legitimate Interest: For website analytics and security purposes.
• ›Legal Obligation: Where required by South African law.

06. Data Retention

We retain personal information collected through this website only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions are retained for a maximum of 24 months unless you become a client, in which case separate retention policies apply under your service agreement.

07. Your Rights Under POPIA

You have the following rights regarding your personal information:

• ›The right to access your personal information
• ›The right to request correction of inaccurate information
• ›The right to request deletion of your personal information
• ›The right to object to processing of your personal information
• ›The right to lodge a complaint with the Information Regulator

To exercise any of these rights, please contact us at cds@taptic.org.

08. Security Measures

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure hosting, and access controls. However, no method of transmission over the Internet is 100% secure.

09. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except where necessary to provide our services, comply with legal obligations, or protect our rights. Any third-party service providers we use are contractually bound to protect your information.

10. Cookies

This website uses essential cookies for functionality and may use analytics cookies to understand how visitors interact with our site. You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights under POPIA, please contact us:

13. Information Regulator

If you are not satisfied with how we handle your complaint, you have the right to lodge a complaint with the Information Regulator: